Manager of Operations & Customer Service
Angela brings to her position at BPCG strong organizational, customer service and interpersonal skills acquired during more than two decades of supervisory and administrative experience in the hospitality, insurance and education industries. Her experience includes positions at the Ritz Carlton Hotel, Brokerage Concepts and the University of Pennsylvania. She has achieved industry recognition as a winner of the International Association of Business Communicators (IABC) Gold Quill and Silver Quill awards, regional IABC awards, and Public Relations Society of America (PRSA) award.
She oversees customer service, scheduling, enrollment coordination, staff hiring, professional training and vendor management. Her professional yet warm personal style and dedication to superior customer satisfaction have earned her many accolades from clients.